Responsible gambling
Responsible Gaming at Our Casino
We want to ensure that our players have fun while gaming with us, but also know how to maintain a healthy balance between play and real life.
Warning Signs of Problem Gambling
If you experience any of the following signs, please take a moment to read on:
• Feeling anxious or guilty about your gambling habits• Needing more time at the game, taking loans, or selling possessions to fund losses• Ignoring personal relationships and responsibilities• Using gaming as an escape from negative emotions
We've got tools in place to support you.
Self-Exclusion
Take control of your account by self-excluding for a set period. We'll make sure you're not able to access the site during this time. To do so, follow these steps:
- Click "Account" > "Responsible Gaming"
- Select "Self-Exclude My Account"
- Choose from one of our pre-set exclusion periods (e.g., six months)
You can also set a temporary time-out for your account if you need to take some space.
Deposit Limits
Take care not to spend too much by setting limits on your deposits:
• Set daily, weekly or monthly limits• Choose between hard and soft limits (more info below)• Don't forget that we'll enforce these limits, even if they're set too low for you
A 'hard limit' is where the site will prevent you from exceeding it. In contrast, a 'soft limit' does not block deposits but alerts you when you approach or reach your maximum.
Responsible Gaming Tools
Use our range of tools to help stay in control:
• Deposit limits: Limit daily, weekly, and monthly spending• Cooling-off period: Temporary time-out for up to 30 days (re-activateable)• Temporary/permanent self-exclusion: Prevents account access during set times• Session reminders: Get timely notifications about gaming sessions
We encourage you to prioritize your well-being.
Supporting Organizations
For those struggling, here are some organizations that can offer support:
• General resources like Gamblers Anonymous and equivalents• For German players: CheckDeSpiel.de